Privacy Policy

Heart and Soul Wellness
Effective Date: 02 March 2026

Heart and Soul Wellness ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, book services, or opt in to receive communications from us.

This policy applies to residents of Texas and the United States.

Information We Collect
We may collect the following categories of personal information:

Name
Email address
Phone number
Mailing address if provided
Appointment details
Communication preferences
Technical information such as IP address, browser type, and device information

We collect information when you:

Complete a form
Book an appointment
Subscribe to communications
Contact us directly
Opt in to receive SMS messages

How We Use Your Information
We use personal information to:

Schedule and confirm appointments
Provide wellness services
Send service-related notifications
Respond to inquiries
Send promotional communications if consent has been provided
Improve our services and operations
Comply with legal obligations

SMS and Text Messaging Policy
If you provide your mobile phone number and affirmatively opt in, you consent to receive text messages from Heart and Soul Wellness. These messages may include:

Appointment reminders
Service updates
Follow-up communications
Promotional offers

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out at any time by replying STOP.
For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.

Sharing of Information
We do not sell personal information.

We may share information with:

Service providers such as CRM platforms, scheduling software, and messaging providers
Legal authorities when required by law
Professional advisors such as attorneys or accountants

All service providers are required to maintain appropriate safeguards.

Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.